ACS Summit

Registration and coffee seminar

Facing the future seminar

Refreshments seminar

Rav's Road Trip seminar

Forward to the Future Research seminar

Lunch seminar

Breakout 1a - Community engagement seminar

Breakout 1b Technology and innovation seminar

Breakout 2a - Business sustainability seminar

Breakout 2b - People and service seminar

Breakout report seminar

Back from the brink seminar

An interview with our Chairman seminar

ACS Summit
	27 Mar 2012
	09:00 - 10:00	Registration and coffee

	10:00 - 11:30	Facing the future In this session we fast forward to the future. Speakers Debbie Robinson, MD, Spar Graham Timbers James Bellini, Futurologist James Lowman, Chief Executive, ACS Chairman John Stapleton

	11:30 - 11:50	Refreshments

	11:50 - 12:30	Rav's Road Trip Award winning convenience retailer, Rav Garcha, has toured the country to find the UK's top convenience retailers. Speakers Rav Garcha, Manager

	12:30 - 12:40	Forward to the Future Research Tom Fender of retail research specialist, him! will reveal the findings of our comprehensive Forward to the Future research programme, Speakers Tom Fender, him! Chairman John Stapleton

	12:40 - 13:30	Lunch

	13:30 - 14:40	Breakout 1a - Community engagement In this breakout session we will focus on the future and how expectations of community retailing may change over time. Speakers Andrew Olley Carol Dodd, Sergeant Jonathan Reynolds, Academic Director, Said Business School, Oxford University Tom Hastings Vince Maloney

	13:30 - 14:40	Breakout 1b Technology and innovation In this breakout session we will focus on things that retailers are doing to drive profit from using new technology and how to use existing technology more effectively to improve their business. Speakers Adam Margolin Mike Igoe Peter McNamara Scott Annan, Independent retail commentator and founder of BLUE ANANTA Susan Rose

	14:40 - 15:50	Breakout 2a - Business sustainability In the sustainability breakout session we will focus on sustainable food and supply chains, and views on how retailers can be more sustainable. Speakers Adam Leyland, Editor, The Grocer Bob Johnson Caoire Blakemore Will Kendall

	14:40 - 15:50	Breakout 2b - People and service In the People breakout session focus of the session will be practical things that retailers can do to exploit their advantage in personal service. Speakers Dave Mockford Dennis Reid, RPS Global Gemma Behan Mandeep Singh

	16:00 - 16:25	Breakout report Our four breakout chairmen will return to the plenary to report the best ideas to emerge from their sessions. Speakers Jonathan Reynolds, Academic Director, Said Business School, Oxford University Scott Annan, Independent retail commentator and founder of BLUE ANANTA Adam Leyland, Editor, The Grocer Dennis Reid, RPS Global Chairman John Stapleton

	16:25 - 17:15	Back from the brink The fall and rise of Gerald Ratner. Speakers Gerald Ratner Chairman John Stapleton

	17:15 - 17:30	An interview with our Chairman John Stapleton interviews ACS Chairman Jonathan James. Speakers Jonathan James, Chairman Chairman John Stapleton

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